Privacy Policy

Effective Date: February 7, 2025

1. Introduction

Welcome to Gelena Weddings (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data.

By using our website (https://gelenaweddings.com/) or any of its related services (“Services”), you agree to the collection and use of information as outlined in this policy.

Privacy settings

Here you can change your privacy settings:

Change privacy settings

Here you can view your consent history:

Privacy settings history

Here you can revoke your consents:

Revoke consents

2. Information We Collect

We collect the following personal data from users:

  • Name (to personalize our services)
  • Email Address (for communication and customer inquiries)
  • IP Address (for security and fraud prevention)
  • Comments and User-Generated Content (when users leave comments on our website)

We collect data when you:

  • Fill out a contact form on our website
  • Communicate with us via email
  • Leave comments on our website
  • Browse our website (IP addresses are logged for security purposes)

3. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services, including those related to using our website
  • To respond to inquiries and communicate with you
  • To enhance website security
  • To comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

4. Third-Party Services

Cookies and Consent Management

We use cookies to enhance your browsing experience, analyze website traffic, and ensure the proper functioning of our website.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool Real Cookie Banner. This tool helps users control their cookie preferences and ensures compliance with applicable data protection laws. Details on how Real Cookie Banner works can be found at https://devowl.io/rcb/data-processing/. For more details, refer to Real Cookie Banner’s Privacy Policy.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Google reCAPTCHA & Google Fonts

We use Google reCAPTCHA to prevent spam and fraudulent activity on our website. This tool helps verify that interactions are carried out by humans rather than automated programs (bots). Google reCAPTCHA analyzes visitor behavior using various characteristics. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. More details can be found at:

Our website also uses Google Fonts, which are locally hosted on our server. This means no connection to Google’s servers is established when you visit our website, and no personal data is transmitted to Google in relation to font usage.

Chaty (WhatsApp & Messaging Services)

We use Chaty to provide a chat button for easy communication via messaging apps like Messenger and WhatsApp. The provider is Poptin LTD, 18 Jerusalem Blvd, 7752311, Ashdod, Israel. More details:

When using this feature, WhatsApp may collect data such as your IP address and chat interactions. Your use of WhatsApp is subject to WhatsApp’s Privacy Policy.

Your Rights and Choices

Depending on your location, you have rights regarding your personal data:

  • Mexico (LFPDPPP): Right to Access, Rectify, Cancel, and Object (ARCO rights)
  • United States (CCPA/CPRA – California): Right to access, delete, or correct your personal data
  • Canada (PIPEDA): Right to access, correct, or withdraw consent regarding your data
  • European Union (GDPR): Rights to Access, Rectify, Erase, Restrict Processing, Object, and Data Portability

To exercise these rights, contact us via email or our contact form (details below).

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary for legal and business purposes. Once no longer needed, data is securely deleted.

8. Communication via Email

We may use your email address to respond to inquiries, provide customer support, and send relevant updates related to our services. Emails exchanged with us may be stored for record-keeping purposes and to comply with legal obligations. We do not share your email address with third parties for marketing purposes.

If you no longer wish to receive emails from us, contact us to request deletion of your email records where legally applicable.

9. Website Hosting

Our website is hosted by a third-party provider. When you visit our website, certain information (e.g., IP address, browser type, access times) may be automatically logged for security and maintenance. The hosting provider may store this data in compliance with applicable data protection laws.

10. Cross-Border Data Transfers

Your personal data may be transferred and processed in countries outside your residence, including the United States and Mexico. We ensure compliance with applicable data protection laws during such transfers.

11. Social Media Interactions

We maintain profiles on various social media platforms, including Facebook, Instagram, YouTube, X, and Pinterest. If you interact with us on these platforms (e.g., by liking, commenting, messaging, or following), your interactions are subject to the respective platform’s privacy policy. We do not collect or store personal data from these interactions beyond what the platform provides to us.

Refer to each platform’s privacy policy:

12. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated Effective Date.

13. Contact Us

If you have any questions or wish to exercise your data rights, contact us at:

Thank you for trusting Gelena Weddings with your personal data.